Cape and Islands Home Care can typically begin providing services within 48 hours of the initial consultation. In some cases, homecare services can start the same day.

Because Home Care services are personalized to fit each person’s unique needs, we prefer to discuss pricing after we have a full understanding of how much and what type of care you or your loved one will need. Please feel free to call us any time to discuss your needs and we will be happy to provide pricing then.

We offer competitive rates for our services and can work with you to create a payment plan that fits your budget. We accept several payment options for our home care services, including:

• Private pay
• Long-term care insurance
• Veteran’s aid and attendance benefits

All our caregivers are carefully interviewed, screened, and background checked according to state laws prior to employment. In addition to providing training and supervision.

Yes, all our caregivers and employees at Cape and Islands Home Care are bonded and insured.

We are a family owned and managed non-franchise business established in 2010. Additionally, all our caregivers are employees of the company. 

Our minimum hour requirement per week is typically 6 hours, but we can schedule shifts from 6 to 24 hours depending on the need. We’ll work with you to determine what you need and how to best meet those needs.

Yes. We provide services to assisted living, nursing home, hospital or rehab facilities. Please call us at 774-552-8684 for more information.

All clients or responsible family members are contacted and notified that the scheduled caregiver cannot make it to the scheduled assignment. It is the decision of the client or family member as to whether the visit should be rescheduled or whether a replacement caregiver should be sent. In the case of inclement weather, we may not always be able to send a replacement..

You can submit a two-week notice to cancel if you no longer need services. If you need to decrease the number of hours or days your loved one gets care, you can make permanent schedule changes with a one-week notice.

The first step is to contact our office to schedule a free homecare consultation. A care coordinator will meet with you to discuss your needs, answer your questions, and give additional information about services. If you partner with us, the care coordinator will perform a complimentary home care assessment and develop a care plan that outlines services for your loved one. Call us at  774-552-8684 to get started or get more information.

Our weekday rates are the same Monday through Friday. Weekends and holidays have different rates. If you have any questions about our rates, please call us.

Our service agreement is clear and transparent, there are no hidden fees. The most typical additional cost you may incur is mileage when you ask your caregiver to run errands in their vehicle.

We conduct comprehensive background checks and prioritize hiring compassionate, empathetic, and honest individuals. Our caregivers undergo rigorous training, including specialized instruction for conditions like Alzheimer’s and Parkinson’s diseases.

Although we do not provide medical care, our caregivers offer professional personal care services for older adults with Alzheimer’s disease, dementia, and other challenging medical conditions.

Care plans are fully customizable and developed in collaboration with clients and their families. We regularly review and adjust plans to accommodate evolving needs, ensuring client satisfaction remains our top priority.

Our staff is on call 24 hours a day, 7 days a week, 365 days a year. There is always someone available to take your call.